FAQ

Here you will find answers to the most frequently asked questions about working as a carrier at dao. We have gathered the most important information regarding the application process, working conditions, salary, and daily responsibilities.

If you cannot find the answer you are looking for, please feel free to contact us.

Is the job physically demanding?

– No, the job does not require special physical strength. However, if you are not in great shape when you start, there is a good chance you will quickly become fitter. Carriers deliver in different ways – by bicycle, e‑bike, car, or scooter – so the work can be adapted to each person.

Is it possible to work part-time?

– Yes. You can work fewer routes and therefore have shorter workdays or fewer working days. Many of our employees work part-time.

What does a carrier earn?

– As a carrier, you are paid based on the amount of work you do. This is called piece-rate pay, and your wage follows the rules of the collective agreement.

Routes are planned based on a normal work pace, called work pace 100. This pace includes everything you need to do during the job, such as preparation at the distribution center, the nature of the route, compliance with traffic regulations, deliveries in multi-storey buildings, entering and exiting the vehicle, etc. If you work faster and deliver more than work pace 100, you earn more per hour. If you work more slowly and deliver less, you earn less per hour. Please note that the amount is gross, and taxes must be deducted.

Why is it not possible to work as a carrier during the daytime?

– We deliver many morning newspapers, which must be delivered to customers’ addresses, usually before 6:30 a.m. That is why deliveries mainly take place during the night.In some locations, daytime delivery may be possible. This must be agreed with the operations manager, but most of our routes are carried out at night.

Are there internal career opportunities at dao?

– Yes, definitely. Many carriers have worked with us for many years on fixed routes. At the same time, we also have employees who have worked on different routes and later moved on to become team leaders or district managers. Today, they work in office-based roles with other responsibilities.

Do I need to use my own bicycle or car?

– It depends on the agreement for each route. Some carriers use their own bicycles, while others borrow a vehicle from us. We have an increasing number of e‑bikes and e‑scooters available for employees, and more are added continuously.

Is it piecework – do I earn more if I hurry?

– The routes are time-measured in accordance with the collective agreement with the trade union, and you receive the same pay for a route regardless of speed. If you work in a structured and efficient way, you may finish earlier and possibly take on more routes – but never at the expense of quality. Correct delivery always comes before speed.

How long does it typically take before I become fast on my route?

– After a couple of weeks, most carriers usually achieve a good routine. However, you will generally continue to become faster at distribution even after the first weeks. If you have never worked as a carrier before, we will help you get off to a good start.

Is it difficult to be a carrier?

– No, but it does require thoroughness. There are many addresses and consignments to keep track of and deliver correctly. The job involves responsibility, as dao is approved and entrusted with delivering confidential letters under the Danish Postal Law. Precision and quality are therefore essential.

What does dao deliver besides parcels?

– As a carrier at dao, you help deliver much more than parcels. dao distributes newspapers, magazines, letters, and advertising mails to addresses across Denmark – 365 days a year. The company has existed since 1921 and is today owned by JP/Politikens Hus, JFM, and Berlingske Media. This means that as a carrier, you are an important part of a long tradition of keeping Danes connected with news and information.

What happens if I cannot complete my route due to illness?

– If you are ill or cannot complete your route, you must contact your manager as soon as possible so we can ensure deliveries are still completed. It is important to report illness early, as we need time to arrange a replacement. Contact details for your distribution center can be found in your employment contract or through your manager.

What is dao's environmental policy, and how do I contribute as a carrier?

– dao has a strong focus on sustainability and continuously works to reduce the company's environmental footprint. As a carrier, you contribute directly to this effort when you ride one of our many electric bikes or electric scooters, which we make available to our employees. dao is continuously expanding its fleet of electric vehicles, with the goal of making distribution as green as possible – for the benefit of both the environment and the local communities we serve.

Can I apply for a job at dao even if there are no vacancies in my area?

– Yes. You are welcome to send an unsolicited application, even if there are no current vacancies in your area. You can also sign up for dao’s job agent at dao.as and be notified as soon as a position becomes available that matches your profile and location. dao is a growing company, and new opportunities arise regularly across the country.

What is dao's quality target, and what does it mean for me as a carrier?

- dao has a quality target of 99.5% correct delivery. In 2024, dao delivered more than 144 million addressed delivered and achieved an actual quality level of 99.7%.As a carrier, you play a key role in achieving this result. It is your responsibility to ensure that every consignment is delivered correctly and to the right address. Your careful work helps maintain high quality, meet customer expectations, and ensure that dao complies with the requirements of the Danish Postal Law.

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